Overview
At Mediclaserstore, we strive to ensure your satisfaction with our products. If you are not completely satisfied with your purchase, we offer a return policy to facilitate returns and exchanges.
Return Eligibility
You may return items within 30 days of receipt for a full refund or exchange, provided:
- The item is unused and in its original packaging.
- The item is accompanied by a receipt or proof of purchase.
- The return is initiated within 30 days of delivery.
Non-Returnable Items
The following items are non-returnable:
- Opened or used medical equipment.
- Personal care items that have been opened.
- Gift cards.
- Items marked as final sale.
Return Process
To initiate a return, please follow these steps:
- Contact our customer service at support@mediclaserstore.com to obtain a return authorization.
- Package the item securely in its original packaging.
- Include a copy of your receipt and the return authorization.
- Ship the item to the address provided by our customer service team.
Refunds
Refunds will be processed within 7-10 business days after we receive the returned item. The refund will be issued to the original payment method used for the purchase.
Exchanges
If you would like to exchange an item, please follow the return process above and place a new order for the desired item.
Contact Us
If you have any questions regarding our return policy, please contact us: Email: support@mediclaserstore.com